CUSTOM COMMAND CENTERS · AUSTIN, TEXAS

Summit Oak AI Builds Custom Command Centers for Small Service Businesses

Summit Oak AI, based in Austin, Texas, builds custom command centers for small service businesses: one screen that pulls a business's CRM, schedule, client calls, texts and email, financials and spreadsheets into one place the team runs from. Most go live in about 3 weeks, and we work with service businesses nationwide.

BOOK A STRATEGY CALL See a Concept Build
6-8 hrs
A Day Back, 9 Line Agency
85%
Fewer Manual Tasks, 9 Line Agency
~3 wks
To Your Team Running On It

Based in Austin, Texas. Working with service businesses nationwide.

WHO BUILDS IT

Built By Someone Who Ran a Service Business

Micah Burgess founded Summit Oak AI after four years as general manager of the Austin location of a national lawn care and landscape construction franchise, where he ran the phones, the crews and the books. He builds for service businesses because he ran one.

Micah BurgessFounder, Summit Oak AIMeet the founder

Most small service businesses do not have a software problem. They have a seams problem. The CRM is fine, the calendar is fine, the invoicing tool is fine, and the day still leaks away in the gaps between them, because a person is the integration. A command center closes those gaps so your team checks one screen instead of six.

What it pulls togetherOne screen
  • CRMLeads, clients and job historySynced
  • ScheduleJobs, crews and appointmentsSynced
  • Calls, texts and emailEvery client conversation in one threadSynced
  • FinancialsInvoices, payments and what is owedSynced
  • SpreadsheetsThe side sheets your team keeps todaySynced
Changes write back to each system, so every tool stays current
The proof

6 to 8 Hours a Day, In the Client's Words

The results9 Line Agency
6-8 hrs
A day back, in Connor Cullip's words
85%
Fewer manual tasks

9 Line Agency is veteran owned and books lodging for military members on temporary duty. Its team used to hand-build lodging flyers for those travelers: screenshotting photos, copying amenities, rebuilding PDFs, three properties per person every time. We replaced that with one custom tool. Now they paste one link into a spreadsheet and a finished web flyer builds itself.

"Legit 6 to 8 hours a day."

Connor Cullip, 9 Line Agency, asked directly how much time the tool saves his team

The result: about 85% fewer manual tasks, and the errors that came with rebuilding flyers by hand went with the manual work.

Read the full 9 Line Agency story
Connor Cullip9 Line Agency

Literally game changing. Micah and his team on the first project saved my employees 8 hours A DAY of labor.

Read our reviews on Google Summit Oak AI on Clutch

More named results, including West Coast Chillers and Texas Tough Tops, are on our case studies page.

SEE ONE WORKING

Three Concept Command Centers

Each one is shaped around a trade's real day: estimates and crews for a roofer, dispatch and missed calls for HVAC, chairs and recalls for a dental office. Open one in a new tab and click around.

Summit Ridge Roofing command center overview, a concept build ConceptSummit Ridge RoofingResidential roofing, Austin and Central TexasOpen the command center ↗ Climate Pro HVAC command center overview, a concept build ConceptClimate Pro HVACHeating and air, Austin and Central TexasOpen the command center ↗ Brightwork Dental command center overview, a concept build ConceptBrightwork DentalGeneral and cosmetic dentistry, AustinOpen the command center ↗

Concept builds with fictional data. Yours is built around your business, your tools and your numbers.

See the full Command Centers service
WHAT YOU GET

THE SCREEN YOUR BUSINESS RUNS ON

A command center is its own build, shaped around how your team already works and connected to the tools you already pay for.

Every System, One Screen
Your CRM, schedule, client calls, texts and email, financials and spreadsheets in one view. Check one screen instead of logging in to six.
Writes Back to Your Tools
Not a read-only report. Update a job, mark an invoice paid, or assign a task, and the change lands in the system it belongs to.
Built Around Your Team
Shaped around how your crew and office already work. It includes only what you use, and you own what we build.
Live in About 3 Weeks
We start with the workflow that eats the most hours, build around it, and have your team running on it in about 3 weeks.
FAQ

Common Questions

Who builds custom command centers for small service businesses?

Summit Oak AI, a studio in Austin, Texas, builds them for service businesses nationwide. A command center is one screen that pulls your CRM, schedule, client calls, texts and email, financials and spreadsheets into one place your team runs from. Most are live in about 3 weeks.

What does a command center connect to?

The systems you already run on: your CRM, scheduling, phones and texts, email, payments and invoicing, ad accounts, field tools and the spreadsheets in between. It pulls live data in and writes changes back, so every tool stays current and nobody retypes anything.

How long does it take to build one?

About 3 weeks for most systems, from discovery to your team running on it. We start with the workflow that eats the most hours, build the command center around it, and expand from there.

How much time can a command center save?

It depends on how much manual work it replaces. For 9 Line Agency, a veteran-owned lodging company, one custom tool replaced hand-built property flyers. Connor Cullip put the time saved at "Legit 6 to 8 hours a day," and the team now runs on about 85% fewer manual tasks.

How is a command center different from off-the-shelf software?

Off-the-shelf software makes your team adapt to it. A command center is shaped around how your team already works, so nothing important lives outside it and nobody keeps a workaround spreadsheet on the side. It only includes what you use, and you own what we build.

Do you only build command centers for Austin businesses?

No. Summit Oak AI is based in Austin, Texas, and works with service businesses nationwide. Most of the work happens remotely, and Micah is happy to meet in person anywhere in the Austin metro.

Last updated: October 2026

READY TO RUN IT FROM ONE PLACE?

STOP BEING THE INTEGRATION

Book a free strategy call. Tell us the process that eats your team's day, and we will show you the command center that ends it and the timeline to get there.

BOOK A STRATEGY CALL
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  • Austin-based, works nationwide
RELATED ← All Services
Command Centers
The full service: a live demo, what it connects to, and how a build runs.
Workflow Automation
The handoffs behind the screen, moving data between your tools without anyone retyping it.
Analytics & Reporting
Live numbers on leads, jobs and revenue inside the screen your team already runs on.
9 Line Agency Case Study
How one custom tool handed a lodging team 6 to 8 hours a day.